NCC Care Customer Support Programs

The customer care NCC provides is unmatched in the neuro world. Our NCC Care Customer Support Programs give you additional options including extended service plans,

With the purchase of each Neurodiagnostic or Intraoperative Monitoring system from NCC, you acquire:

Permanent Free Software Maintenance and Support

NCC will provide free software updates throughout the product lifecycle.

A lifetime NCC Care Membership

Lifetime means the functional lifetime of the equipment, during which NCC is able to service, support and provide software updates for the piece of equipment; functionality may slowly diminish as software updates are no longer provided and parts become obsolete, at which time the functional lifetime of the equipment may cease.

Limited Factory Warranty

Limited Factory Warranty coverage is 12 months for new equipment or six months for refurbished equipment purchased from NCC.